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Measure with representative evidence

RAG and retrieval evaluation

Evaluate whether retrieval finds, covers and grounds the information a workflow needs.

The problem

Why a normal demo is not enough

Good generation cannot repair missing or irrelevant retrieval evidence.

What the evaluation should produce

Outcomes tied to a real decision

  • Measure retrieval relevance
  • Inspect grounding coverage
  • Identify missing evaluation data

Evidence required

What supports the result

  • Retrieval ground truth
  • Grounded answer evidence
  • Human review

The final interpretation remains scoped to the tested provider, model, operation, account, region, data and evidence window.

Safe decision boundary

What WAO will not claim

WAO does not claim universal provider superiority, guarantee AI safety or certify production readiness. Missing evidence stays visible and customer activation follows the current controlled-beta catalog.